BI, a consulting company based in Minneapolis, Minnesota won the Malcolm Baldrige Quality Award in 1999: The number of Quality Improvement Teams that have demonstrated improvements and disbanded has more than doubled over the past two years: form 201 in fiscal year 197/98 to 546 in fiscal year 1998/99, showing pervasive involvement in BI’s team-based,…

BPIR Categories

9.3.4 Create & deploy teams
14.3.2 Implement an improvement approach/method/technique
9.7.1 Encourage employee involvement and feedback

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