Clarke American Checks, San Antonio, Texas won the Malcolm Baldrige Quality Award in 2001:
Since 1997, a telephone survey of partner organisations consistently shows a 96% satisfaction rate, surpassing the results achieved by the benchmark, a Baldrige Award recipient. Partner loyalty ratings have increased from 41% in first quarter 2000 to 54% in third quarter 2001, exceeding the levels of another Baldrige recipient the year it received the award....
Unlock this article and 10,000+ more
To get the most out of our extensive resources, please login or become a member below.
OR