Corning Telecommunications, Corning, New York, optical fibre manufacturer won the Malcolm Baldrige Quality Award in 1995: Corning’s Executive Leadership Team (ELT) has integrated the principles of Total Quality into TPD’s “Plan to Win” measurement of progress using the Baldrige criteria....

BPIR Categories

14.3.4 Conduct a business excellence assessment.
8.2.1 Leaders communicate with employees

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