Baldrige National Quality Award winner information

Dana Commercial Credit (DCC), Toledo, Ohio won the Malcolm Baldrige Quality Award in 1996: In Toledo, when negotiating tax incentives for relocating its new head­quarters building, DCC committed the equivalent of 45% of the resultant tax savings to the Toledo School Board. As a result, the public school system will receive 1.5 times more money from DCC than from a normal tax distribution. The city has adopted this approach for future tax incentive offerings....