Dana Corporation-Spicer Driveshaft Division, Toledo, Ohio won the Malcolm Baldrige Quality Award in 2000: Spicer Driveshaft uses an Advanced Product Quality Planning process for designing new, similar or existing products and services and their related production and delivery processes. The APQP process is implemented by a cross-functional team that includes customers and representatives from sales, engineering, quality and purchasing departments as well as from manufacturing and assembly plan...

BPIR Categories

3.1.1 Establish a design process
3.6.1 Manage product/process/service development
3.4.1 Design product/process/service enhancements
9.3.4 Create & deploy teams
3.2.1 Translate customer needs into product requirements

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