Eastman Chemical, Kingsport, Tennessee won the Malcolm Baldrige Quality Award in 1993: A network of “interlocking” teams, involves virtually all employees in the teaming and quality improvement process....

BPIR Categories

9.3.4 Create & deploy teams
14.3.3 Implement an org-wide continuous improvemnt program
9.7.1 Encourage employee involvement and feedback

Unlock this article and 10,000+ more

To get the most out of our extensive resources, please login or become a member below.

OR
X
X