3M Dental Products Division, St. Paul, Minnesota won the Malcolm Baldrige Quality Award in 1997: All employees are encouraged to devote 15% of their work time to self-directed research....

BPIR Categories

8.2.2 Create an environment for empowerment/innovation
10.2.2 Acquire & collect information/knowledge (big data)
9.5.1 Develop performance management approach

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