BPIR Categories
10.2.2 Acquire & collect information/knowledge (big data)9.7.1 Encourage employee involvement and feedback
Milliken, Spartanburg, South Carolina, manufacturer of textiles and chemicals won the Malcolm Baldrige Quality Award in 1989:
Milliken’s associate involvement process generated 59 ideas per associate in 1992....
9.7.1 Encourage employee involvement and feedback
9.7.1 Encourage employee involvement and feedback