Milliken, Spartanburg, South Carolina, manufacturer of textiles and chemicals won the Malcolm Baldrige Quality Award in 1989: Milliken’s Pursuit of Excellence (POE), a commitment to customer satisfaction that pervades all company levels at all locations: Senior Leaders including Roger Milliken, chief executive officer, and Thomas J. Malone, chief operating officer, devotes more than half their…

Unlock this article and 10,000+ more

To get the most out of our extensive resources, please login or become a member below.

OR
X
X