3M Dental Products Division, St. Paul, Minnesota won the Malcolm Baldrige Quality Award in 1997: Over 20% of employees participate in strategic planning, which results in a 10-year vision, a detailed five-year strategic plan, and a one-year operating plan.

BPIR Categories

9.7.1 Encourage employee involvement and feedback
2.2.4 Formulate and review business unit strategy
2.2.1 Obtain stakeholder input into strategy formulation
8.2.1 Leaders communicate with employees

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