3M Dental Products Division, St. Paul, Minnesota won the Malcolm Baldrige Quality Award in 1997: Over 20% of employees participate in strategic planning, which results in a 10-year vision, a detailed five-year strategic plan, and a one-year operating plan....

BPIR Categories

9.7.1 Encourage employee involvement and feedback
2.2.4 Formulate and review business unit strategy
2.2.1 Obtain stakeholder input into strategy formulation
8.2.1 Leaders communicate with employees

Unlock this article and 10,000+ more

To get the most out of our extensive resources, please login or become a member below.