Solectron Corporation, Milpitas, California, provider of electronics design and manufacturing services won the Malcolm Baldrige Quality Award for the second time in 1997: Solectron’s 3-pronged planning process encompasses an annually updated 3-year strategic plan, an annual operating plan, and an annual improvement plan that sets stretch targets for all company units and processes....

BPIR Categories

2.2.4 Formulate and review business unit strategy
14.3.1 Create commitment for improvement

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