Baldrige National Quality Award winner information

STMicroelectronics, Inc. Region Americas, Carrollton, Texas, won the Malcolm Baldrige Quality Award in 1999: During ST’s “top-down, bottom-up” strategic planning process, which is initiated at the corporate level, every unit and sub-unit prepares top pages. These display vital targets and performance indicators that are established during the iterative, company-wide review of the plan. Lowest-level top pages roll up to support each successively higher level. The bottom-up cascade culmina...

BPIR Categories

2.2.1 Obtain stakeholder input into strategy formulation
2.2.4 Formulate and review business unit strategy
2.5.2 Develop & set organisational goals
8.2.4 Leadership relationships with suppliers and partners
9.7.1 Encourage employee involvement and feedback