STMicroelectronics, Inc. Region Americas, Carrollton, Texas, won the Malcolm Baldrige Quality Award in 1999: ST’s performance measurement system is supported by a state-of-the-art information and communication network, which permits team-level analysis of progress toward operational targets and helps to ensure fact-based decision-making at all levels of the organisation.

BPIR Categories

14.1.5 Analyse performance data.
10.2.1 Establish info/knowledge management systems

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