Texas Instruments Incorporated Defense Systems & Electronics Group (Now Raytheon TI Systems), Lewisville, Texas won the Malcolm Baldrige Quality Award in 1992: On-line computer systems with standardized data formats and interfaces, bar coding, and integrated data collection strategies are elements of a company thrust to make information immediately available and easily accessible at all points…

BPIR Categories

10.2.1 Establish info/knowledge management systems
10.4.5 Manage external information & knowledge sharing
1.3.2 Determine & provide customer contact mechanisms
5.2.2 Work with suppliers/outsourced contractors
6.2.2 Work with suppliers/outsourced contractors

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