Baldrige National Quality Award winner information

Armstrong Building Products, Lancaster, Pennsylvania, manufacturer of acoustical ceilings and wall panels, won the Malcolm Baldrige Quality Award in 1995: All Armstrong, Quality Improvement Teams are required to develop specific action plans and set goals that will have a measurable effect on one or more key business driver....

BPIR Categories

2.4.3 Franchise products and services
9.3.4 Create & deploy teams