BPIR Categories
8.2.1 Leaders communicate with employees2.2.4 Formulate and review business unit strategy
Armstrong Building Products, Lancaster, Pennsylvania, manufacturer of acoustical ceilings and wall panels, won the Malcolm Baldrige Quality Award in 1995:
Armstrong BPO’s Strategic Management Process established customer satisfaction and value as both the targets and reference points of all improvement efforts....
2.2.4 Formulate and review business unit strategy
2.2.4 Formulate and review business unit strategy