Xerox BP&S won the Malcolm Baldrige Quality Award in 1989: For BP&S, increasing reliance on qualified suppliers over the last five years has reduced the number of defective parts reaching the production line by 73%.

BPIR Categories

5.2.2 Work with suppliers/outsourced contractors
13.1 Develop and manage supplier/customer partnerships
6.2.2 Work with suppliers/outsourced contractors

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