Baldrige National Quality Award winner information

3M Dental Products Division, St. Paul, Minnesota won the Malcolm Baldrige Quality Award in 1997: Training is a major element of each worker’s development plan, which is reviewed at least twice a year to ensure the workforce is acquiring skills essential to the continuous efforts....

BPIR Categories

9.4.1 Align employee & organisation development needs
9.4.2 Develop education and training programs.