BI, a consulting company based in Minneapolis, Minnesota won the Malcolm Baldrige Quality Award in 1999: BI’s Associate satisfaction has increased since 1995, and current performance is equal to 1999 Top Performing Norms, according to a third-party research and survey firm, and surpasses the average of other business services. BI is performing at or near the Top Performing Norms and shows improvement in each of four satisfaction categories: quality, confidence in the future of BI, recognition...
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