An small rubber moulding company had its managers attend Breakfast Workshop Series under the auspices of the Small Business Development Centre for Enterprise Excellence of Texas USA. The managers became friendly with managers from two companies who had shared their success stories (called anonymously "Catalyst" and "Sheetmetal"). The company’s managers became convinced of the benefits of benchmarking and maintained frequent contact with their counterparts at Sheetmetal, toured their premises, ...
BPIR Categories14.2.4 Conduct best practice/ process benchmarking
14.3.6 Provide ideas management & innovation processes
9.4.3 Deliver education and training
14.3.2 Implement an improvement approach/method/technique
14.3.5 Reengineer business processes & systems