Snap-on Inc., a US manufacturer and marketer of tools, diagnostics and equipment solutions, used benchmarking as a tool for evaluating practices and processes related to the company's strategic goals and objectives and as a gauge against the overall market. The company also enlisted its insurance broker to capture and report key loss and claims data…

BPIR Categories

2.3.1 Identify, plan & map key processes
2.1.2 Identify economic/industry trends
14.2.3 Benchmark performance measures against competitors

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