To facilitate organisational improvement, the Singapore Housing Development Board (HDB), a public housing authority, set up a Benchmarking Committee to identify/select suitable benchmarking projects, facilitate benchmarking projects and annually review benchmarking activities. Local and international benchmarking partners were selected from within and without the industry and comparison were undertaken with organisations known to have the…

BPIR Categories

14.2.4 Conduct best practice/ process benchmarking
14.2.2 Benchmark performance measures with noncompetitors

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