To improve organisational performance Raffles Institute (RI), a prestigious school in Singapore and winner 2011 Singapore Business Excellence Award, conducted internal and external comparison and benchmarking. Areas for comparison and benchmarking were selected against three criteria: 1) Alignment to RI's Vision, Mission & Values; 2) Alignment to RI's Strategic Thrusts; and 3) Key Focus Areas. Benchmarking studies were undertaken to benchmark RI's processes with best practices in education as w...

BPIR Categories

14.2.3 Benchmark performance measures against competitors
14.2.4 Conduct best practice/ process benchmarking
14.2.2 Benchmark performance measures with noncompetitors

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