Benchmarking and comparative analysis at an award winning tertiary medical centre

To assess progress and determine areas for improvement the Bronson Methodist Hospital (BMH), a US tertiary medical centre and winner of the 2005 Malcolm Baldrige National Quality Award (health care sector), sought out, selected and used a variety of comparative information. Once a need for comparative data was identified, the Executive Team (ET) selected comparisons…

BPIR Categories

14.2.4 Conduct best practice/ process benchmarking
14.2.2 Benchmark performance measures with noncompetitors