To assess progress and determine areas for improvement the Bronson Methodist Hospital (BMH), a US tertiary medical centre and winner of the 2005 Malcolm Baldrige National Quality Award (health care sector), sought out, selected and used a variety of comparative information. Once a need for comparative data was identified, the Executive Team (ET) selected comparisons…

BPIR Categories

14.2.4 Conduct best practice/ process benchmarking
14.2.2 Benchmark performance measures with noncompetitors

Unlock this article and 10,000+ more

To get the most out of our extensive resources, please login or become a member below.

OR
X
X