The Army Armament Research, Development and Engineering Centre (ARDEC), a US military research and manufacturing facility and winner of the 2007 Malcolm Baldrige National Quality Award (Non Profit Sector), used benchmarking to support strategic and operational decision making and innovation. What and when to benchmark was recommended by Process Owners or Lean Six Sigma teams.…

BPIR Categories

14.2.4 Conduct best practice/ process benchmarking

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