To share and learn from each other the Thomson Corp, a group of over 80 content creation, publishing, and distribution companies in the US, undertook a benchmarking programme in approx. 1998 and aggressively collected and communicated best practices internally. The programme delivered cost savings and increased productivity. In one year the company achieved a $200 million savings....

BPIR Categories

14.2.4 Conduct best practice/ process benchmarking
15.6.14 Benchmarking/performance measurement/survey design

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