Benchmarking through overseas observations
In 1998, Taranaki Sawmills, winner of numerous New Zealand awards for exporting, employer/employee relations, and manufacturing practices throughout the 1990s, was interviewed by a 'Best Practice ' survey team. Taranaki exports timber, timber products and wooden mouldings. Managers travel overseas frequently, especially to the USA, in order to obtain information on the latest market and technology trends. They also gather information from industry. Taranaki is also involved in a primary industry...
BPIR Categories
14.2.2 Benchmark performance measures with noncompetitors
2.1.9 Assessment of the internal/external environment