The identification and sharing of best practices at Iredell-Statesville Schools (ISS), a US public school system and winner of the 2008 Malcolm Baldrige National Quality Award, was managed through various processes including PDSA, Professional Learning Communities (PLCs), and Performance Reviews. Knowledge about effective programmes and practices was collected and transferred across the district. Best practices were identified and shared in PLCs, and instructional facilitators in PLCs integrated...

BPIR Categories

10.4.4 Manage internal information & knowledge sharing
14.2.4 Conduct best practice/ process benchmarking

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