BPIR Categories
14.3.2 Implement an improvement approach/method/technique8.2.2 Create an environment for empowerment/innovation
4.2.3 Confirm specific service requirements
To make its dinner meeting experience better and to attract up to 100 attendees the Charlotte Section of the American Society for Quality used rapid brainstorming. To rapidly generate topic ideas the organisation set up a dinner meeting with attendees assembled as four rapid brainstorming groups. Each group had a flip chart and selected a scribe. For two minutes, the scribes recorded the ideas generated by the small groups then each scribe moved clockwise to the next group with the ideas page. I...
8.2.2 Create an environment for empowerment/innovation
4.2.3 Confirm specific service requirements
8.2.2 Create an environment for empowerment/innovation
4.2.3 Confirm specific service requirements