Royal Dutch/Shell Group hold weekly meetings where ‘GameChanger’ teams (six teams of six employees) review their week's catch of emailed employee suggestions. These meetings are held at the Exploration & Production Divisions in Houston, Texas, USA and Rijswijk, Netherlands. In 1999 more than 320 employee ideas were collected through this program, those used included four of the company’s five most valuable initiatives in the year. In 1998 the company used its ‘Light Touch’ laser-based ...

BPIR Categories

1.2.3 Identify new innovations that meet customer needs
5.5.3 Improve process/product performance
14.3.2 Implement an improvement approach/method/technique
2.2.1 Obtain stakeholder input into strategy formulation

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