BPIR Categories
14.3.3 Implement an org-wide continuous improvemnt program14.3.4 Conduct a business excellence assessment.
8.1.1 Leaders develop/manage org culture,vision&values
In 1993/94 Pal's Sudden Service, a US fast food chain, began adopting the Baldridge criteria as its business excellence model to gain competitive advantage. The company developed and introduced organisational and operations processes including Benchmarking, Strategic Planning, Product, Service or Method Introduction, Online Quality Control, Communication Feedback, Continual Improvement and Management Review. Customer requirements were linked into the processes and continually monitored. Company ...
14.3.4 Conduct a business excellence assessment.
8.1.1 Leaders develop/manage org culture,vision&values
14.3.4 Conduct a business excellence assessment.
8.1.1 Leaders develop/manage org culture,vision&values