To develop new competitive advantages Education Management Corporation, a US-wide provider of post-secondary education, changed the business model at its Art Institute of Pittsburgh from teaching commercial art to serving employers' needs in ways that benefited students. The new model: 1) Involved employers in the curricula development process; 2) Defined, updated and added to the curriculum based on employers' current and future needs; 3) Employed practising professionals for career specific su...

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2.2.1 Obtain stakeholder input into strategy formulation
14.3.3 Implement an org-wide continuous improvemnt program

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