Business Excellence programme driven by heavy employee involvement

In 2010, Yokogawa Electric Asia (YEA), a manufacturer of control systems and instrumentation, and Winner 2011 Singapore Business Excellence Award., won the International MAXA Award for Manufacturing Excellence. YEA’s journey of excellence entailed a combination of factors, such as operating systems and standards, peoples' mindsets and behaviours, and management practices to optimise internal resources. The company’s vision, objectives and targets were explained to all employees. Senior Manag...

BPIR Categories

8.2.1 Leaders communicate with employees
8.2.5 Leaders review org performance/capabilities
2.2.4 Formulate and review business unit strategy