The Business Plan at the City of Coral Springs, a US local authority and winner of the 2007 Malcolm Baldrige National Quality Award (Non Profit Sector), was a staff response to the strategic priorities detailed in the annual Strategic Plan . Once strategic priorities and indicators were set, staff reviewed and redirected City operations. Specific actions, programmes, capital purchases, staffing requirements and funding levels were developed to meet needs identified in the Strategic Plan. Broad g...

BPIR Categories

2.2.4 Formulate and review business unit strategy
2.5.3 Develop and deploy action plans & projects

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