In the early 1980's the President of Wheeler Landscaping, USA, decided to start making money. A business plan cycle and operating budget were established, and a pricing system created that allowed for costs to be known precisely. These tools facilitated consistent profitability and allowed the business to be taken to the next level. The company grossed $4 million in 2002 and employed 70 employees....

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8.2.5 Leaders review org performance/capabilities

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