To ensure ongoing improvements in its business processes, DynMcDermott (DM), a US based Petroleum Operations Company and winner of the 2005 Malcolm Baldrige National Quality Award (Service Sector), adopted the Baldrige model in 1996 and became ISO 9001 registered in 2001. In 2004 DM implemented Six-Sigma as a tool to improve engineering and business processes…
BPIR Categories14.3.5 Reengineer business processes & systems
14.3.3 Implement an org-wide continuous improvemnt program
14.3.4 Conduct a business excellence assessment.