In 2003 a Process Improvement team at DynMcDermott (DM), the Operating Contractor for the US Department of Energy (DOE) Strategic Petroleum Reserve (SPR), and winner of the 2005 Malcolm Baldrige National Quality Award (Service Sector), examined the effectiveness of the purchase order and invoicing process with the target of reducing rework and improving supplier/partner relationships.…

BPIR Categories

15.4.7 Employee efficiency/productivity performance

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