The Strategic Planning (SPP) process at Stellar Solutions a US aerospace engineering services company, was central to its Performance Evaluation and Improvement System. The Senior Leadership Team (SLT) engaged monthly with customers and employees to keep a pulse on the environment and met monthly to share information, review performance against the SP and make adjustments…

BPIR Categories

14.3.3 Implement an org-wide continuous improvemnt program
14.3.4 Conduct a business excellence assessment.

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