To ensure Process Efficiency and Effectiveness and keep operating costs at the lowest possible level Alamo Colleges District (ACD), a US network of five Community College and 2018 Baldrige National Quality Award Recipient, Integrated efficiency and effectiveness factors into the design of processes. Process efficiency and effectiveness were initially addressed by eliminating bottlenecks and redundancy…

BPIR Categories

6.1.1 Plan key production & delivery processes
6.4.1 Improve process/service performance
6.4.2 Implement systems for managing the service

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