The Management Assurance System (MAS) developed by Honeywell Federal Manufacturing & Technologies (FM&T), a US manufacturer, focussed the firm on performance measurement and management by fact. MAS incorporated strategic planning, checks that ensured processes aligned with goals, and feedback scorecards. The system identified, implemented, measured, and sustained the "critical-to-quality" needs for desired performance. FM&T’s annual…

BPIR Categories

14.1.1 Design & deploy performance measurement system
2.2.4 Formulate and review business unit strategy
5.1.1 Plan key production & delivery processes

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