When the Brazilian government opened the economy to foreign imports, Brazilian companies that wanted to stay in business had to learn to compete with foreign imports on quality, price, and delivery. The Sao Paulo-based Monroe Autopecas shock absorber plant was one of the companies that felt the pressure. In response, management formed a goal to…

BPIR Categories

11.6.3 Manage facilities
14.3.5 Reengineer business processes & systems

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