Home Health Care of Greater Newburyport (Massachusetts) decided to redesign its core processes. The driving forces to change were: - Economic forces, especially prospective payment (a medical system which sets the price in advance for a qualifying person who prepays for medical services. This is based on the understanding that possible adjustments to payment will…

BPIR Categories

9.3.4 Create & deploy teams
14.3.5 Reengineer business processes & systems

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