Honeywell Incorporation's Industrial Automation & Control (IAC) plant began its re-engineering project to reduce defects by 1000% and cycle time by 500% in 1989. The radical changes were articulated during an extensive session in 1990. Some three years later teams under the programme helped reduce defect rates by 70%, customer rejects by 57%, cycle time on parts by 72%, inventory investment by 46%, and customer lead times by over 70%. IAC management then embraced another wave of re-engineering i...

BPIR Categories

14.3.5 Reengineer business processes & systems
5.4.2 Deliver products to customers
5.5.3 Improve process/product performance

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