Business Process Re-engineering (BPR) of the order-delivery process

Nokia Telecommunications (NTC) is the largest of Nokia Group’s five business units. NTC develops and manufactures infrastructure equipment and systems for both fixed and cellular networks. The Fixed Access Systems (FAS) division of NTC has supplied the Nordic region’s largest telecommunication company, Telia, since mid-1970s. With the help of electronic data exchange (EDI) incorporated through a cooperative project between FAS and Telia, FAS speeded up the order-delivery process between the ...

BPIR Categories

14.3.5 Reengineer business processes & systems
5.4.2 Deliver products to customers
3.2.3 Develop&integrate technology/innovation into concept