For career progression and succession planning, the Studer Group (SG), a US healthcare consulting firm and winner of the 2010 Malcolm Baldrige National Quality Award (Small Business Sector), used several approaches, including coaching, mentoring, and skill building. Employees to be mentored and given opportunities for growth and development, were identified through annual performance reviews. High performing employees identified for advancement to leadership or internal promotion, received train...

BPIR Categories

9.3.2 Develop succession & career plans

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