Memorial Hermann Sugar Land (MHSL) a US Acute Care community hospital and winner of the 2016 Baldrige National Quality Award, actively managed its Workforce (WF) for changes due to population growth by understanding their needs and embedding them into how MHSL designed and executed work. WF needs are integrated via: 1) the WF plan, 2)…

BPIR Categories

14.3.6 Provide ideas management & innovation processes

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