Changes in organisational structure, processes, or work systems at Integrated Project Management (IPM), a US Business consulting company and 2018 Baldrige National Quality Award recipient, were introduced to the entire staff during quarterly Staff Meetings and the Annual Plan Meeting. Announcements of change were reinforced through various vehicles such as company-wide emails or in The…

BPIR Categories

14.3.7 Manage transition to change
2.4.1 Design the organisational structure
9.1.1 Identify strategic demands on human resources

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