To achieve its growth objectives Constellation Energy, a US energy company, determined it needed to excel at change by building an internal change management capability. Beginning in 2004 the company: 1. Established an enterprise wide change management framework for problem solving and process improvement with its roots in Six Sigma. 2. Deployed a blended enterprise wide learning curriculum to assist employees quickly get up to speed applying change management practices and tools to its busines...

BPIR Categories

14.3.6 Provide ideas management & innovation processes
14.3.2 Implement an improvement approach/method/technique

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