To manage the change and job losses associated with a transformation of office activities, the Birmingham City Council, a UK local authority, launched two change management programmes in 2007: 1) An in-house consultancy unit who saved money by avoiding the use of external consultants. The unit had 12 change agents who were trained and assigned…

BPIR Categories

14.3.6 Provide ideas management & innovation processes
9.4.1 Align employee & organisation development needs
9.3.6 Restructure & rightsize workforce

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