When the Hospital Sisters Health System (HSHS), a US health provider, set out to transform the organisation it introduced an innovative method of service called Care Integration with the goal of creating an environment where mission could be demonstrated in the way patients, their families, and communities were cared for. HSHS identified the issues, took inventory of its resources and determined areas where action was needed. To implement the transformation, HSHS: 1. Reformed the traditional ho...

BPIR Categories

14.3.6 Provide ideas management & innovation processes
9.4.6 Develop management/leadership competencies

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